Our Team

We are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. Each member of our treatment team is a registered assistant, and our office staff has years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.

Theresa DeMaio: I moved from Connecticut to Baltimore 2 years ago and joined the Towson Smile Care family in November 2012 as the billing specialist and patient care coordinator. I love my job! I am experienced in treatment planning, insurance billing, scheduling, and patient care coordination. I work closely with the doctors to make sure my patients receive the best possible care from start to finish. I am a fun loving positive person who boasts multi-tasking is one of my many talents! In my spare time I love eat out and spend time with my friends and family.

Jacki Friedman: As the Practice Manager my priority is your care and experience in our office. I understand that being in the dental chair can be a frightening and unpleasant experience and I want to make sure that we do our best to make you feel comfortable and well taken care of. About me: I have a wonderful husband and 2 gorgeous little boys (Zach and Anders) who take up most of my free time and keep me running! I love to read, exercise and spend time with my family. I am originally from South Africa and after college I moved to London to further my career. After 3 years in London I was recruited to Baltimore for a job, where I fell in love with the charm of the city and later met my husband. After we married in 2006 my husband convinced me to leave the world of commerce and come and help him run one of his dental practices. It was the best decision because I love love love my job!!

Kristi Hart: I graduated from Medix Towson in 2011 as a state certified dental assistant. Towson Smile Care (TSC) allowed me to complete my Medix practical work experience for my qualification in their office, and while working at TSC they offered me a full-time position. They also gave me the opportunity to join their orthodontic program and train under Dr. Ty Saini to become a qualified orthodontic assistant. I love my job and taking care of our patients - I am truly lucky to have found my calling. I have a gorgeous family with a fiance and 2 young daughters who keep me busy. I enjoy hiking with my dog slinky, fishing and cooking.

Kassie Louloudis: I graduated in 2010 from Dundalk Community College with a dental assisting certification. I am HIPPA and CPR certified. Through the years of working in dental practices, I have found that my true love is working the front desk; answering phones and scheduling patients; treatment plan coordination with the doctors and patients. I started working at Towson Smile Care in October 2011 and have found my home! When you come into our office my face is the one to greet and welcome you. I truly enjoy that part of the job - making our patients feel like they are part of our dental family and putting them at ease when they feel nervous. In December 2011 I married my best friend Nick. Nick has worked the past 7 years with Johns Hopkins University as a surgical training technician. In my free time I enjoy spending time with my family and friends, and taking my dogs Bailey and Bane on hiking trails.

Sabrina Murphy (RDH): I am the senior hygienist at Towson Smile Care and I just LOVE LOVE LOVE what I do - in the office I am known as the Positivity Queen! I have been in the dental field for 30 years, 22 of those years as a hygienist. My patients are what keeps me loving what I do. When Dr. Brett Friedman purchased the practice from the previous doctor in December 2009, I decided to stay and become part of something great. I love to learn and grow professionally, so I continuously attend courses to stay informed on new technology and advances in hygiene. Outside of work, I have a wonderful non-verbal 17 year old son named Tyler who is autistic. He keeps my life busy and filled with happiness:)

Irina Radchenko: I came to the United States from Ukraine in 1993 as a single mom seeking a better opportunity for me and my son. I decided to become a dental assistant after my own dental visit with my dentist at the time. I received my education from MSDA in Columbia, MD in 2000. I am an expanded functions general and orthodontic assistant. I enjoy cooking, photography, travelling and spending time with my 2 grandchildren.

 

Rebecca Ball, R.D.H: I am a new member of the Towson Smile Care team. I graduated from The University of Pittsburgh School of Dental Medicine in 2000 and have been practicing dental hygiene ever since. I started my career in Pennsylvania where I worked for 2 years before moving to the Baltimore area in 2002. I thoroughly enjoy my career, the people I work with, and the people I get to take care of throughout my day.

 

Kimberly Miceli: I graduated from the University of Baltimore with my Masters in High Technology Crime. I thought that was going to provide me with my dream job. I was completely wrong! I couldn't stand what I did, I explained it to my boyfriend Brian. He told to explore and find something new. So I sent my resume to the office manager and came in for a working interview - I loved everyone in the office! It feels like a second home. In my spare time I enjoy cooking, kick boxing and hanging out with my family.

 

Raquel Vasquez: I was born and raised in Tucson, Arizona and moved to Baltimore in July 2016. I received my college education at the University of Arizona and decided that furthering my education within the dental field was something that I always wanted since I was a little girl - so I have extended my studies with the dental hygiene program. In my time of working in the dental and oral surgery field, I can truly say that Towson Smile Care is by far the best practice I have ever been a part of and I am truly honored to be part of such an AMAZING team! My boyfriend and I recently relocated to Atlanta GA, so now I am working remotely for TSC! I enjoy cooking, working out and staying in touch with my family and friends in Arizona and Baltimore.

 

Rachel Smith : I was given an amazing opportunity to join the Towson Smile Care team and make the first step in my dental career. I have been a Patient Care Coordinator with TSC since March of 2016. I am the first person you see when you walk in to our office and I do my best to greet every patient with a warm smile and make them feel welcome! I absolutely love what I do and the people that I work with. I am planning on returning to school for Dental Assisting to further my dental knowledge. When I am not working I like to spend my time with friends and family and my beautiful little girl (Hailey).

 
  
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